Yes. If your shipment is delivered in multiple deliveries, each delivery may be handled separately and charged accordingly.
To help reduce costs, we recommend consolidating shipments whenever possible.
No. All loading docks and material handling areas are managed by SourceOne.
Exhibitors may hand carry small items through the front entrance only if they can be carried in one trip without the use of equipment.
No. Forklifts for unloading and reloading freight are included as part of material handling.
If you require a forklift to move items within your booth, that service can be ordered separately.
You can help reduce costs by consolidating shipments, using pallets or crates, properly labeling materials, and shipping to the advance warehouse.
Freight received at the advance warehouse is delivered directly to your booth before move in begins, so it is ready when you arrive.
Shipping to the advance warehouse is recommended. Your materials will be delivered to your booth before move in begins, allowing for a smoother and more efficient setup.
Shipping directly to show site is best for last minute shipments, large equipment, orspecial handling needs.
Special handling charges apply when freight requires additional labor due to packaging or delivery conditions. This may include loose or uncrated shipments, ground unloading, stacked trailers, mixed loads, or deliveries outside standard receiving times.
Proper packaging and planning can help minimize these charges.
Missing or incorrect paperwork can delay delivery and may result in additional handling charges. Always ensure your shipment is properly documented and labeled.
First, confirm delivery using your tracking or PRO number. If your shipment has been delivered but is not in your booth, visit the Service Desk and our team will assist you.
A marshaling yard is a designated staging area where trucks check in before being directed to the show site. If your event uses one, your carrier must check in there before arriving at the dock.
POV stands for Personally Owned Vehicle. Shipments delivered via POV may follow different procedures and rates. Refer to your Exhibitor Center for details.
Crated shipments are palletized, shrink wrapped, or banded and are easier and more efficient to handle.
Uncrated shipments are loose or individual items that require more time and labor, which may result in higher handling costs.
Carriers will pick up freight at the designated dock area. Carriers must check in prior to the published move out deadline.